Terms and Conditions of Purchase

Our current terms & conditions of purchase can be found under the following LINK.

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Data Controller

The Data Controller is CustomSurg AG based  c/o ETH Zurich, Stampfenbachstrasse 52, 8092 Zurich, Switzerland

Wix

This website is hosted by WIX. WIX collects personal data when you visit this website, including:
 

•     Information about your browser, network and device

•     Web pages you visited prior to coming to this website

•     Your IP address

Wix needs the data to run this website and to protect and improve its platform and services. Wix analyses the data in a de-personalized form.

Analytics

This website collects personal data to power our site analytics, including:
 

•     Information about your browser, network, and device

•     Web pages you visited prior to coming to this website

•     Your IP address

This information may also include details about your use of this website, including:
 

•     Clicks

•     Internal links

•     Pages visited

•     Scrolling

•     Searches

•     Timestamps

We share this information with Wix and HubSpot, to learn about site traffic and activity.

Data communicated by the user

The optional, express, voluntary sending of emails to contact addresses, and the compilation and submission of the forms on this website, will mean that the sender’s contact details, and any personal data included in the communication, will be stored in order to respond to the message. Specific information will be published on the pages of the websites set up to provide certain services.

Rights of the data subjects

Where necessary, the data subjects may obtain, from the data controller, access to the personal data or the rectification or erasure of the data, or the limitation of processing. They may also object to data processing. These rights may be exercised by contacting info@customsurg.com

Right to complain

Data subjects who consider that their personal data provided to this website has been processed in breach of the applicable laws may submit a complaint to the Data Protection Authority, or take action through the appropriate legal channels.

Data protection policy for users sending requests through the contact form on this website

Purposes of data processing: The data included on this form will be used to reply to your request for information about our services.

Consequences of refusing to provide data: Refusal to provide data will mean that it is not possible to fulfil your request.

Recognised rights of access: By contacting info@customsurg.com, you can exercise your right to:
 

• request an update of the data you have provided;

• request the erasure of your personal data;

• request the disclosure of the personal data kept by the data controller, or transmission of a copy of that data;

• object to data processing operations that you consider to be unlawful, or request a restriction of the processing.

Cookie policy

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
 

• These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

•  These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner.

• We use analytics cookies to view site traffic, activity, and other data.

 

Fonts

 

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers, where the font files are stored, may receive personal information about you, including:

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•     Information about your browser, network, or device

•     Your IP address